REACSolutions was born out of one man's experience and analysis, and many men's and women's questions.

REACSolutions' President, Michael Gantt, started as a REAC inspector in 1998, during the testing phase of the PASS inspection software, which was also known as MOBIS, or the "pilot project."  He was an independent sub-contract inspector for The MTB Group.

Mike thought this was going to be a 4 to 6 week summer job, to make a few dollars while he pondered going back to school to pursue a PhD in Communications, but it "accidentally" turned into a profession in the years since. 

After some time as an inspector, he became a Quality Control Rep, visiting other inspectors in the field to verify their performance and to offer continuing training.  Then he became a Certification Trainer, authorized by HUD/REAC to conduct officially sanctioned classes for new inspectors.  Then, he became a Program Manager, responsible for hiring, training, and supervising inspectors, assigning their work, and tracking their performance in the 15 states referred to during the various contract periods as Area 1. 

Through all of these positions, Mike also remained an inspector, and continued to do inspections himself, conducting over 1000 REAC inspections before voluntarily allowing his REAC credentials to expire.  He was not "decertified."  He made the conscious decision to allow his credentials to expire, because he felt he could no longer conduct REAC inspections for HUD with a clear conscience, and without a moral conflict of interest.

Mike's responsibilities over the years had included observing inspectors at work, reviewing complaints against inspectors by the properties they inspected, and resolving questions when inspection scores varied so wildly from one year to the next that the validity of the process was challenged. 

Because he saw so many situations where the process seemed to fail to provide the kind of objective, fair results that it was supposed to deliver, Mike began to doubt the reliability and validity of the process.  He began to question its design, and the rules it was built upon.  He also participated in conversations and witnessed behavior that indicated that many people inside of the process doubted it and felt powerless to change it, or that they just didn't care if it was as good a process as it should be.

About the same time, he began to receive inquiries from companies whose properties he had inspected, asking if he could explain aspects of the inspection that HUD had not documented fully or clearly enough.  He learned that many companies wanted nothing more than to do a good job, and to comply with the standards by which they were to be judged, but that the communication of these standards offered by HUD was at best inadequate, and at worst misleading.

This is how REACSolutions was born out of one man's experience, and out of the need of the housing industry for honest answers to questions about how the inspection works.